Contact us

Online services

Use our online services to make a paymentreport anti-social behaviourmake a complaint and order a key fob

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Tweet us

Our new Twitter feed is @wcchousing (opens new window) this will be the dedicated account for you to report any housing or repair issues.

Email us

Call us

0800 358 3783 (freephone)

or +44 20 7245 2990 (if calling from abroad)

Opening hours are 8.30am to 5pm Monday to Friday.

If your call is of an emergency nature after 5pm please call 0800 358 3783 and press '1' to speak to the out of hours team.

Write to us

Westminster City Council (Housing)
City Hall
64 Victoria Street

Visit us

Central area service centre

South area service centre

North area service centre

West area service centre

Local housing surgeries

Social media

For all the latest news and campaigns, you can follow Westminster City Council @CityWestminster (opens new window).