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Service charges

As a Westminster City Council leaseholder find information about your service charges and how to pay them.

Ways to pay your service charge

Every year an estimated service charge statement will be issued in March. Payment is required in two instalments by 1st April and 1st October. An actual charge statement is issued in September each year. For convenience we offer a service where you can pay on a quarterly or monthly basis in equal instalments. We have provided all the payment options available so you can choose the one that works for you.

Pay by Direct Debit

Direct Debit is the easiest and most convenient way to pay, for leaseholders who have a bank or building society. To set up a direct debit please contact the Leasehold Operations team who will be happy to send you a form to complete and return to:
Leasehold Operations, 137 Lupus Street, London SW1V 3HE

Alternatively, please complete and return the a hard copy of the below direct debit form. Please ensure that this is filled out with your property address and the account number of the account that you would like to set up this direct debit for.

Leaseholders Direct Debit form PDF, 261.1 KB, 1 page

Pay online

Payments can be made securely online with a payment reference number and bank card. Payments made before 6pm on a working day will normally show on the account the following working day. 

Pay over the telephone

Payments can be made at any time by using our automated voice response system on 0203 77 22 602 (please choose option 3).

By bank transfer

Account Name: ‘City of Westminster’ 
Account Number: 00250821 
Sort Code:  30-00-00 

Please use the relevant reference number to ensure that your payment is allocated to the correct account. Your reference number(s) can be found on your latest service charge bill or communication from us. 

Published: 8 January 2021

Last updated: 21 May 2024