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Service charges

As a Westminster City Council leaseholder find information about your service charges and how to pay them.

Book a 20 minute online appointment

You can now book 20 minute online appointment to discuss your service charge account with one of our leasehold advisors.

Every Monday, Tuesday, Thursday and Friday you can book between the hours of 9am to 5pm.

Every Wednesday you can book between the hours of 9am to 8pm.

Once you have booked your appointment you will receive an email to confirm your upcoming booking on Microsoft Teams. You can manage your booking, reschedule or cancel your appointment at any time.

Please join the meeting via the Teams link you receive, we will call you after ten minutes of your appointment time if you have not joined the call.

Please provide a summary of what you would like to discuss regarding your service charge account to help us to prepare for your appointment.

Book a 20 minute appointment now

We look forward to speaking to you.

Published: 8 January 2021

Last updated: 2 April 2024