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Service charges

As a Westminster City Council leaseholder find information about your service charges and how to pay them.

Service charge payment plans

Every year an estimated service charge statement will be issued in March. The terms of your lease state that you must pay for your service charges in advance. Payment is required in two instalments by 1st April and 1st October. An actual charge statement is issued in September each year.

To provide support to our leaseholders we offer the following payment options for our service charges;

Half Yearly

Payment is due on the 1st April and the 1st October.

Monthly

Payment is due by equal monthly instalments. The easiest and most convenient way to pay, for leaseholders who have a bank or building society is by direct debit.

Find more information about the different ways to pay your service charge.

If you are finding it difficult to pay your service charge then it is important to contact us as soon as possible, our friendly Service Charge Collections Team are here to help.

Contact Details

Book an appointment: www.westminster.gov.uk/book-20-minute-telephone-appointment

Phone: 0800 358 3783 

Email: [email protected]

We can work with you and set up an agreement to clear any arrears by regular instalments. If you are still unable to keep to the agreement, please contact us.

If we write to you about service charge arrears, please ensure you respond quickly or your case may be referred to our solicitors for non-payment of your service charge account.

Published: 13 February 2023

Last updated: 13 February 2023