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Includes information about benefits, private sector housing, support with homelessness and how to apply for council housing.

Housing Services Report 2019-2021

View the Housing Services Report for 2019 to 2021 outlining the many ways we have worked with you to improve our services.


Accessing your housing services has never been simpler: quick, safe, and convenient.

Contact us

How to make contact with Housing Services.

COVID-19 advice and information

Find advice and information on COVID-19 and housing services.


Everything you need to know about your tenancy.


Information about your lease and property.

Pay your rent and service charge

View or pay your Westminster housing rent or service charges.

Make a request

Request key fobs, parking spaces, sheds or garages, leaseholder alterations plus many more.

Anti-social behaviour

Report anti-social behaviour

Major Works

Find out what Major Works are being carried out in your area

Your community

Find out about services such as hall hire, community events, parking and Estate Action Plans.


How we help people who are or are at risk of becoming homeless.

Rehousing (Home Connections)

When homes become available, you can bid for them on the Home Connections website.

Housing services for vulnerable people

The council commissions a range of services to help vulnerable people maintain independence and prevent homelessness.

Housing adaptations, grants and assistance

We provide support to residents to maintain independence and live comfortably and safely in their own homes.

Private sector housing

We promote safe and healthy homes for all private (non-council) residents in Westminster.

Register for social housing

The Housing Solutions Service can help you find housing advice and make applications.

Temporary accommodation

Find out how we can help those in need of emergency or temporary accommodation.

The Neighbourhood Keepers programme

Read about this community initiative, developed by working groups in the context of the Church Street regeneration.

Duty to refer

Guidance for referrals to the council for housing support.

Pest control

Learn about our pest control services for residents.

Torridon House car park development

New affordable homes at the site of Torridon House car park

Housing renewal in Westminster

Our housing programme will deliver modern affordable homes built to the highest standards.

Rough sleeping support

Helping to end rough sleeping in Westminster

The Hidden Network

Helping to end rough sleeping in Westminster