Skip to main content


Includes information about benefits, private sector housing, support with homelessness and how to apply for council housing.


Accessing your housing services has never been simpler: quick, safe, and convenient.

Contact us

How to make contact with Housing Services.


Everything you need to know about your tenancy.


Information about your lease and property.

Pay your rent and service charge

View or pay your Westminster housing rent or service charges.

Make a request

Request key fobs, parking spaces, sheds or garages, leaseholder alterations plus many more.

Anti-social behaviour

Information and ways to report anti-social behaviour

Major Works

Find out what Major Works are being carried out in your area

Your community

Find out about services such as hall hire, community events, parking and Estate Action Plans.


How we help people who are or are at risk of becoming homeless.

Rehousing (Home Connections)

When homes become available, you can bid for them on the Home Connections website.

Housing services for vulnerable people

The council commissions a range of services to help vulnerable people maintain independence and prevent homelessness.

Housing adaptations, grants and assistance

We provide support to residents to maintain independence and live comfortably and safely in their own homes.

Private sector housing

We promote safe and healthy homes for all private (non-council) residents in Westminster.

Register for social housing

The Housing Solutions Service can help you find housing advice and make applications.

Temporary accommodation

Find out how we can help those in need of emergency or temporary accommodation.

The Neighbourhood Keepers programme

Read about this community initiative, developed by working groups in the context of the Church Street regeneration.

Duty to refer

Guidance for referrals to the council for housing support.

Pest control

Learn about our pest control services for residents.

Housing renewal in Westminster

Our housing programme will deliver modern affordable homes built to the highest standards.

Rough sleeping support

Helping to end rough sleeping in Westminster

The Hidden Network

Helping to end rough sleeping in Westminster

Ebury Bridge Estate Compulsory Purchase Order (CPO)

More information about the compulsory purchase order for the regeneration of the Ebury Bridge Estate.

Help and support with rising energy costs

Find information and support about rising energy costs.

Energy Cafes

Morgan Sindall Property Services (MSPS), repairs and maintenance contractor for WCC is delivering a programme of support & advice

Community Thursdays – Bringing Housing Services to Your Door

Westminster City Housing want to engage with our residents and find out about the issues that matter the most in our communities.

Phoenix Programme

A newly launched programme to support survivors of domestic abuse into sustainable employment.

Smart tags

At Westminster City Council we are always looking for ways to use new technology to improve the service we offer residents.