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Tenant management organisations

Find information on Tenant management organisations and how you can set up one.

Tavistock Co-operative

Tavistock Co-operative manages Harford House, which is a block of 104 flats located on Tavistock Crescent, between Portobello Road and the Great Western Avenue in West London.

The Co-operative’s management committee is made up of elected members of the co-operative. If you are a resident of Harford House you are encouraged to become a member of the co-operative. All members have the opportunity to vote on important issues affecting their home.

Responsibilities

The management committee employ a manager who is responsible for:

  • providing a frontline service to residents (including day to day repairs)
  • resident complaints, nuisance and anti-social behaviour
  • sourcing suitable contractors and monitoring their performance
  • accounting
  • newsletters
  • security
  • liaising with outside agencies and organisations

Improvements

The co-operative is able to provide a competitive service for its residents and any surplus funds are invested back into the building or grounds on improvements, as voted for by members. The co-operative has been able to fund the following improvements over the past ten years at no cost to residents:

  • upgrade of CCTV System
  • new door entry system
  • new internal security doors
  • new floor coverings for communal areas
  • new signage for block
  • installation of security gates for basement residents
  • additional railings and lighting in vulnerable areas
  • additional planting to grounds

If you would like to suggest any ideas for improvement within the block, then why not get involved by being part of the committee or by turning up at general meetings.

Contact details

Tavistock Co-op
1a Harford House
35 Tavistock Crescent
London
W11 1AY

Contact: Sophia Hibbert (TMO Manager)

Telephone: 020 7221 7241

Email: [email protected]

Out of hours emergency 020 7286 7412

Opening hours

Monday to Friday 9:00am to 4pm (telephone service only between 4pm & 5pm).

 

Published: 6 January 2021

Last updated: 15 August 2023