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How we help people who are or are at risk of becoming homeless.

How we can help

We provide free information and advice to anyone who is homeless or threatened with homelessness, through the Homeless Prevention Service. This includes advice on:

  • preventing homelessness
  • how to secure accommodation when homeless
  • the rights of people who are homeless or threatened with homelessness and the duties of the local authority
  • the help available to people who are threatened with homelessness
  • how to access the help that is available

We also provide specialist information and advice for specific vulnerable groups who may find themselves threatened with homelessness or without accommodation. This includes:

If you think you might become homeless, you must get in touch with us at the earliest opportunity.


Published: 30 December 2020

Last updated: 6 October 2023