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Rent and service charges

Find out more information about your rent, service charges and support services available.

Rent Support Fund

Last year we created a rent support fund to help tenants who were struggling with the increased cost of rent. From April 2024, rents will rise again, so we have set aside an additional £1m to continue this fund

Westminster City Council's Rent Support Fund has been created specifically to help those in financial difficulty. The money will be used to cover some or all of the upcoming rent increases for households who are not entitled to full housing benefits. Tenants who are eligible for full benefits will receive the increase in their Housing Benefit or Universal Credit payments.

We will be contacting our residents who need support by text, phone, letters, and house calls. We will also be reaching out to faith networks, libraries, and schools to ensure the support message is received right across the city.

If you need assistance, you can also register your interest using the form below and an income officer will contact you.

Register your interest form

You can also contact the Income Services Team on 0800 358 3783 (option 1, then option 2) 9am to 5pm Monday to Friday or email [email protected].

Published: 28 February 2023

Last updated: 1 April 2024