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How to apply for social housing

Read how to apply for social housing and what you need to make an application.

Published on: 7 January 2021

Last updated: 4 February 2021

Finding a home in Westminster is difficult, so many people turn to the us for help even if they are not homeless. Anyone can apply for housing, but due to the shortage of available homes we cannot offer a home to most applicants and even when someone qualifies for housing, they can wait many years before they get a property.

The Housing Solutions Service can help you to find alternative solutions to your housing problem. If you are worried that you are about to become homeless, you should seek assistance as soon as possible. For homelessness advice and assistance please see our homelessness guide as soon as possible. Numbers currently waiting as of January 2020 are:

  • over 2,100 homeless households
  • over 1,600 tenants waiting for a transfer
  • over 390 in other priority groups
  • over 4,200 households in total

Supply of permanent accommodation

Between April 2018 and March 2019, we let 640 properties in total. This means we re-housed approximately a fifth of the households on the housing register. Most people face a wait of several years for their new home and many applicants have told us that if they had realised how long the wait for housing would be, they would have been more willing to consider other options when they first applied.

Current average waiting time for re-housing
1 Bed 2 Bed 3 Bed 4 Bed+
1 Year 10 Years 16 Years 34 Years

Waiting times can vary depending on a number of factors, such as location, property type and priority group. 

The Care Act 2014

The Care Act 2014 came into effect on 1 April 2015 and aims to improve an individual’s wellbeing and independence by giving greater control and influence to those in need of support. If you do not want to move from your home but would like a little extra help visit PeopleFirst for further advice, or for more information on the Care Act.