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About your home

Find information regarding utilities, home improvements, contents insurance, condensation and mould and pest infestation.

Fire safety

We are responsible for fire safety in the communal areas of our residential blocks.

Fire safety measures

We ensure your fire safety in your home by:

  • completing fire risk assessments in each block to identify fire risks
  • completing regular health and safety and security block inspections to identify defects and housekeeping issues
  • installing, testing and maintaining fire detection in tenanted properties
  • inspecting secondary means-of-escape routes annually to ensure they are unobstructed and maintained
  • installing adequate fire precautions in buildings to ensure we reduce the risk from fire as far as reasonably practical and meet best practice standards
  • ensuring fire doors, emergency lighting and other fire safety precautions we install in our buildings are tested and maintained
  • ensuring communal areas of buildings are kept clear of combustible items such as personal items and waste
  • working with London Fire Brigade and endorsing their free home safety visits to all residents

Your responsibilities

As a leaseholder you have a vital role to play in ensuring fire safety within your property. This includes ensuring your flat entrance door meets building regulation requirements, ensuring a working fire alarm is in place within your property and undertaking gas safety inspections of any gas appliances that have been fitted.

Fire doors

It is your responsibility as a leaseholder to ensure your doors are maintained to a standard which meets building regulation requirements. If you are unsure if your fire door meets this standard, you can perform this 5 step check or contact a qualified fire door inspector to check your doors.

In addition, you can ensure further fire safety by:

  • never propping open a fire door
  • reporting any doors in your block that look like they may not meet the required standard by calling 0800 358 3783 
  • implementing a maintenance schedule and checklist for your doors

Guidance for flat door self-closers

Guidance for flat door self-closers PDF, 241.1 KB, 2 pages

Other things you can do to protect yourself against fire:

  • prepare your household for emergencies using our guide
  • test your smoke alarm weekly
  • do not store personal items in communal areas, read our policy on communal fire loading for more information.

Things to avoid

Please make sure you do not:

  • obstruct any secondary means-of-escape route
  • install additional locks or chains to either your front door or secondary means-of-escape door as they could prevent you escaping a fire
  • make any alterations to your home without our written permission. You could affect the fire safety precautions within your home
  • tamper with or vandalise any fire precautions, such as fire doors in communal areas

You can find out more information about fire safety in your home in the following leaflets:

  • practical advice on how to prevent fires in your home
  • further information on health and safety is included in your leaseholder handbook

Get a free home fire safety visit

The London Fire Brigade can visit you at home to offer advice on how to make your home safe.  They will fit a smoke alarm for free for leaseholders.

To request a free visit:

Visit the London Fire Brigade website
Call: 08000 28 44 28
Email: [email protected]

Reporting Fire Health and Safety Incidents

If you wish to report a Fire Health and Safety incident you can do so via the Prism website.

Contact us

If you have any enquires please contact us at [email protected]

 

Related documents

Document
Policy on fire loading in communal areas
Document
Prepare your household for emergencies
Document
Test your smoke alarm
Test your smoke alarm PDF, 136.95 KB, 1 page

 

Document
Preventing fires in your home
Preventing fires in your home PDF, 155.86 KB, 1 page
Document
Fire safety in the home
Fire safety in the home PDF, 3.51 MB, 40 pages

 

Published: 17 June 2021

Last updated: 31 October 2023