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Housing policy and strategy

Read about our housing strategy, tenancy strategy and homelessness strategy.

Published on: 6 January 2021

Last updated: 26 November 2021

Homelessness Strategy


Our Homelessness Strategy 2019 – 2024 sets out a ten point plan to tackle and respond to homelessness in the city.

It aims to:

  • prevent more people from becoming homeless in the first place
  • improve our services and response when people do become homeless
  • meet the challenges ahead and have a homelessness system fit for the future

To develop the strategy, we carried out a review of homelessness and consulted on a draft. More information on the consultation can be found here.

Action plan

The Strategy is also accompanied by an action plan which was updated in 2021

The original action plan can be found here:


Our strategy does not cover rough sleeping as it is a specific problem which requires its own strategy (see the Rough Sleeping Strategy) and response.

View the Strategy

You can view the draft Homelessness Strategy and the review at:

Westminster City Hall,

64 Victoria Street,



You can view them between Monday to Friday, from 9am to 5pm. 


You can also view them at:

The Housing Solutions Service,

82 Bruckner Street,


W10 4EY

You can view them between Monday to Friday, from 10 am to 4pm.