Coronavirus infections are increasing. Keep safe by washing your hands, covering your face and keeping space. If you have symptoms, please get tested. Learn more about controlling the spread of coronavirus

Coronavirus - how you can help

It’s crucial that in times like this everyone pulls together – as a community, as councils working together, and with business and our other partners. We’ve already had a number of enquiries from local people and groups asking how they can help their neighbour or in their communities. We are as always humbled by the amazing community spirit of Westminster’s residents. We have set up Westminster Connects to coordinate volunteers with those who need help.

More on coronavirus: Westminster Connects, residentsbusinesses, updates. You can also sign up to our email newsletter for daily updates.

The council is maintaining its essential services which you can contact in the usual way.

Become a volunteer

If you are an individual or organisation who would like to help, please register  below.

1. Volunteering

To ensure that we are able to co-ordinate efforts and promote the work of local volunteers and volunteering groups to those who need help, we would like to hear from you.  
We are setting up a system to connect volunteers to those who need help. Anyone who thinks they would like to help out, please leave your details.

Volunteer as an individual

 Volunteer as an organisation

By volunteering to help you may be asked to do any of the following tasks: 

  • shopping for food/supplies
  • delivering food/supplies to vulnerable residents
  • picking up and delivering prescriptions
  • having a friendly phone conversation with those at risk of loneliness when in isolation
  • walking dogs for those self-isolating
  • supporting with critical transport needs
  • helping with digital skills coaching

2. Covid-19 health champions

COVID-19, and the measures taken in response, continue to impact all of us. The COVID-19 Health Champions network is empowering thousands of Westminster residents to remain up to date on the latest advice about COVID-19.

The council keeps Champions informed of the latest advice and guidance so that they can help their family, friends and other community members to make sense of the latest facts about the virus. By having and sharing clear information, our volunteers can help their friends, family and community to make informed choices.

Become a Covid-19 health champion 

Health Champions are residents across Westminster and can be anyone in the community. You might be the person that everyone knows and trusts. You might be someone who wants to help in whatever way you can.

Sign up to become a champion

How it works

  • you sign up to be a Champion.
  • we give Champions the latest information about COVID-19.
  • champions share this information with anyone in their community, however they want.
  • champions let us know what is and isn’t working. Together we can do all we can to make sure that everyone in Westminster has the information they need to stay safe and healthy.

Health Champion information sessions

Sessions are held for champions online on Thursdays at 6pm, please register to receive an invitation. Once you have joined, there will be weekly drop in sessions on Wednesdays at 6pm and Fridays at 10am for a chance to share what you have been doing, give any feedback from conversations you have had, and meet other champions

3. Other ways to help

You can also help by:

You can also donate to The World Health Organisation's COVID-19 Solidarity Response Fund.

5. Set up a local group of volunteers

If you want advice about how to set up a local COVID-19 group of volunteers willing to help neighbours, please visit COVID-19 Mutual Aid, run by a group of volunteers supporting local community groups organising mutual aid throughout the outbreak. They focus on providing resources and connecting people to their nearest local groups, willing volunteers and those in need.

Please send through the details of your newly formed group to us so that we can keep track of all the work going on in the communities and help to publicise your activity to those who need help. 


6. If you are already volunteering

If you are involved in a local volunteering group please send us the details so that we can help publicise your activity to those who need help. 


7. Staying safe

If you are volunteering to help someone, please take the below steps to make sure you do not contribute to the spread of COVID-19. These include: 

  • if you feel at all unwell, do not volunteer to help others who are self-isolating
  • wash your hands regularly with warm water and soap, especially before and after you deliver any items to a person in isolation
  • if you make a delivery, stay 2 metres away from the person who is in isolation at all times - place the items outside their door and then step away
  • be careful about how you share personal information about yourself and other people - avoid sharing your or a vulnerable person's address and other contact information in public groups or documents
  • try to support people who live close to you, so you don't travel larger distances 

Make sure you check the advice every day for updates on Covid-19.  The situation is changing quickly so visit NHS.UK for the latest advice.

Last updated: 11 September 2020