What do I do if I receive a letter or visit from a debt enforcement agent?
You will have to contact the enforcement agents directly to make an arrangement to clear the balance outstanding.
The Council uses four debt enforcement companies. If you receive a letter or a visit, find details of how to make a payment, fees and charges, debt advice and general information about enforcement agent standards by clicking on the relevant link below:
The following fees will become payable if a Liability Order is passed to an Enforcement Agent:
| Fee Stage | Fixed Fee | Percentage fee (regulation 7), percentage of sum to be recovered exceeding £1500 |
|---|---|---|
| Compliance stage | £75.00 | 0% |
| Enforcement stage | £235.00 | 7.5% |
| Sale or disposal stage | £110.00 | 7.5% |
The fees above are set out in The Taking Control of Goods (Fees) Regulations 2014.