Skip to main content

Questions about business rates

What business rates are, how they are calculated and what to do if you think you have overpaid.

Business rates advice, joint statement from RICS, IRRV and RSA

The cost of business rates and their administration can be substantial. Ratepayers often need professional advice on establishing their liability and understanding how assessments can be challenged.

There are only three recognised bodies that hold their membership to account regarding the quality of their business rates advice and related ethics. The three bodies are the Royal Institute of Chartered Surveyors (RICS), Instituter or Revenues Rating and Valuation (IRRV) and Rating Surveyors’ Association (RSA). We urge ratepayers to only take business rates advice from a member of at least one of these bodies.

When issuing terms of engagement, members of these bodies are required to make reference to the joint RICS, IRRV, RSA Rating Consultancy Code of Practice, which requires the ratepayer to sign a formal declaration confirming that they have been made aware of the code and terms should clearly be set out the agreed fee basis.

If in any doubt to signing a contract we recommend checking membership with the appropriate body.

There are numerous business rates advice firms and individuals who are not members of a recognised body and may have no recognised standards, training or ethical requirements. RICS, IRRV and the RSA have no authority over these firms and individuals, and we would urge caution in this regard and would not recommend their services.

A firm or individual claiming to be a ‘surveyor’, ‘rating advisor’ or similar does not automatically mean they are a member of a professional body or in any way accountable or regulated. Always check a firm or individuals background and professional status prior to signing a contract.

Ratepayers are advised to be careful to understand the cost implications before signing any contracts.

Some ratepayers prefer to undertake their own business rates administration. Applicable reliefs can be claimed directly and information regarding assessments can be obtained from the Valuation Office Agency.

Published: 8 December 2022

Last updated: 8 December 2022