Noise complaints we investigate

We investigate complaints about unreasonable noise from:

  • air conditioning/plant noise
  • alarms
  • building sites - noise, grit and dust
  • buskers
  • deliveries and collections
  • DIY
  • loud parties
  • music
  • noise from licensed premises
  • noisy animals
  • residential noise

Other complaints

We can also investigate complaints about some non-noise issues including:

  • drainage problems (commercial)
  • smoke and odours (commercial)
  • pests (commercial)
  • waste accumulation (commercial)
  • light pollution

Out of hours emergencies

We respond to any environmental health emergency out of hours. This can include:

  • fatal accidents, legionnaire's disease and other health and safety issues
  • food poisoning incidents, food inspections for emergency closure of premises
  • housing issues, for example drainage problems and emergency re-housing cases
We have limited powers to deal with some noise sources, including aircraft noise, moving traffic and issues 

You can make a complaint quickly and easily online using Report It.


Last updated: 16 March 2018
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