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Review of premises licence or club premises certificate

How to apply to have a licensed premises’ licence reviewed.

Anyone may apply for a review of a premises licence or club premises certificate if they are being adversely affected by the premises' operation and activities.

Your application for a review must be based upon a matter arising at or in the vicinity of the licensed premises and be relevant to one of the licensing objectives:

  • prevention of crime and disorder
  • public safety
  • prevention of public nuisance
  • protection of children from harm

Before applying for a review, you may want to consider whether your concerns could be effectively dealt with outside of the formal review process. This could include:

  • talking to the licence or certificate holder to determine whether there are any steps they may be willing to take to rectify the situation
  • talking to the relevant responsible authorities to determine whether there are other avenues that could help resolve the issue

What to do

If you believe a review of a licensed premises is necessary and meets one or more of the objectives, we advise you to follow these steps.

Take notes 

Start taking notes of your reasons for concerns, including dates and times, nature of incident or activities. Such notes may be useful in any subsequent hearing should that be necessary. 

If you are experiencing issues with a licensed premises, you can report them to us so that we can investigate further and help rectify any problems.

Get guidance

The Department for Culture, Media, and Sport has produced a guidance document for parties interested in applying for a review.

Complete and submit your application

Your application for review of a premises licence in Westminster must be made in writing and sent to:

Reviews 
Licensing Team  
Westminster City Hall, 15th Floor  
64 Victoria Street 
London SW1E 6QP. 

You must also send one copy of the application and any supporting documentation to the holder of the premises licence for which the review relates and to each of the responsible authorities on the same day upon which the application is served on the Licensing team.  

Get premises licence holder details

Premises Licence Holder details may be available in the documents section of the Licensing Register.

If you cannot locate the Premises Licence or Club Premises Certificate holders details, please contact us.

Reports of crime should be made in the usual way by dialling 999 if it is an emergency or by contacting your local police station. Reports of other nuisance can be reported online using our Report It tool.

Post to the responsible authorities 

You must send a copy of the review application and supporting documentation to the following Responsible Authorities: 

Responsible Authority Address
Metropolitan Police Service

The Chief Officer of Police,

Westminster Police Licensing Team,

15th Floor,

Westminster City Hall,

64 Victoria Street,

London,

SW1E 6QP

London Fire Brigade

South West Area Fire Safety Regulation Team

London Fire Brigade

169 Union Street,

London, SE1 0LL

Environmental Health Consultation Team (Health & Safety, Environment, Weights and Measures

Licensing and Regulatory Services Team

Public Protection & Licensing

Westminster City Council

15th Floor,

Westminster City Hall,

64 Victoria Street

London, SW1E 6QP

Planning Department

Development Planning Services

Westminster City Council

Westminster City Hall

12th Floor

64 Victoria Street,

London, SW1E 6QP

Child Protection Committee

Westminster Children’s Services

Safeguarding & Quality Assurance Team

4 Frampton Street

London

NW8 8LF

The following responsible authorities are only applicable if the premises is a vessel:

Responsible Authority Address
The Navigation Authority (for vessels not permanently moored), Tidal Thames

The Harbour Master

The Port of London Authority,

London River House

Royal Pier Road

Gravesend

Kent DA12 2BG

The Navigation Authority (for vessels not permanently moored), Non Tidal Thames

The Environment Agency – Thames Waterways Team

Thames Region,

Kings Meadow House,

Kings Meadow Road,

Reading, RG1 8DQ

Authority responsible for canals

Canal River Trust

First Floor North

Station House

500 Elder Gate

Milton Keynes

MK9 1BB

 

And

 

The Maritime and Coastguard Agency,

MCA Colchester Marine Office,

Iceni Way,

Colchester,

Essex CO2 9BY

Published: 18 January 2021

Last updated: 12 September 2024