Help and support if you have experienced anti-social behaviour
Experiencing anti-social behaviour can be stressful and upsetting. There are national and local organisations which may be able to offer you additional support and advice. Some of them are listed below.
General support
Victim Support
Victim Support is the independent charity for people affected by crime and traumatic events in England and Wales. They provide individual, independent, emotional and practical help to enable people to cope and recover from the effects of crime.
- Telephone 0808 1689 111
- Victim Support website
Citizens Advice Witness Service
A network of independent charities offering confidential advice online, over the phone and in person. CAB are independent, impartial and the service is free. CAB also support witnesses in every criminal court in England and Wales. Practical information about the process, as well as emotional support to help witnesses feel more confident when giving evidence.
- Address: 200 Aldersgate St, London EC1A 4HD (Main Office)
- Email: [email protected]
- Witness service website
Westminster Advice Services Partnership (WASP)
Advice on a range of issues, including Benefits, Debt, Housing, Employment, Consumer, Legal, Tax, Family law, Energy suppliers and Immigration & Nationality. Service available to Westminster residents (including those who are temporarily resident, or those placed temporarily by the City Council outside of the borough), or homeless with no local connection to anywhere outside of Westminster.
WASP can be found across Westminster, at the following locations and times:
- Beethoven Community Centre, Third Avenue, London W10 4JL, Mondays 1:30pm to 4pm
- WECH Community Centre, Athens Gardens, entrance via Chantry Close off Elgin Avenue, W9 3RS, Tuesdays, 3pm to 5pm
- Citizens Advice Westminster, 21a Conduit Place, London, W2 1HS, Tuesdays 5:30pm to 7pm (for employed only) and Fridays 2pm to 4pm, every 4th Friday women only
- Church Street Library, 67 Church Street, NW8 8EU, Wednesdays 10:30am to 12:30pm
- South Westminster Legal Advice Centre, 246 Vauxhall Bridge Road, London SW1V 1AU, Fridays, 9:30am to midday
Telephone: 0300 330 1191
Westminster Advice Services Partnership website
Mental health support
The Samaritans
The Samaritans are there for anyone who’s struggling to cope, who need someone to listen without judgement or pressure. Free support on the phone, via email, letter and in person.
- Telephone: 116 123
- Email: [email protected]
- Write to: Freepost RSRB-KKBY-CYJK, Chris, PO Box 9090, STIRLING FK8 2SA
For older people
Age UK advice line
Free national advice line for older people and those seeking advice for older friends or relatives. Open 8am to 7pm, 365 days a year.
- Telephone: 0800 678 1174
For leaseholders
The Leasehold Advisory Service
Government funded independent advice for Residential Leaseholders
The Leasehold Advisory Service website
Support for families in Westminster
Westminster Family Information Service
To report a concern about a child, contact the Westminster Access and Assessment Team at 0207 641 4000 or e-mail [email protected]