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Support available in your home

The range of support services and equipment available to help you maintain independence and live safely at home.

Community Alarm Service

Community Alarm is a 24-hour service that provides help and assistance if you need to contact someone quickly in case of an accident or emergency.  

The alarm system is installed in your home using a telephone unit. You then operate the alarm when needed by pressing a button, either on a pendant worn around your neck or on the telephone unit, which sets off an alarm in the control centre. 

Control centre staff will then be able to talk to you wherever you are in your home, even if you have fallen. You do not have to lift your telephone handset or touch the phone. If you cannot speak, they will still be able to identify you and provide help. 

They then contact family members or other people who may have keys to visit you and provide support.  

For more information and guidance visit the Community Alarm Service pages on People First. 

Published: 19 March 2024

Last updated: 19 March 2024