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About adult social care

An introduction to the role and importance of adult social care, the types of support available and eligibility criteria.

Support available from the council 

If you feel you are unable to cope at home, you may be eligible to receive support from the council.  

We will ask you some questions which look at how your current state of health affects your daily life and whether you are able to do common daily tasks. We use this conversation to determine your needs and work out, what care and support you might require.  

Reasons for support include: 

  • your needs arise from (or are related to) a physical or mental impairment or illness
  • the issues you face have a significant impact on your wellbeing
  • you are unable to achieve two or more of the following activities: 
    • eating and drinking 
    • maintaining personal hygiene, for example washing and bathing 
    • managing toilet needs 
    • being appropriately clothed 
    • being able to make use of your home safely, for example using the stairs 
    • maintaining a habitable home environment, for example keeping your home clean 
    • developing or maintaining family or other personal relationships 
    • accessing and engaging in work, training, education or volunteering 
    • making use of necessary facilities or services in the local community including public transport and recreational services 
    • carrying out caring responsibilities the adult has for a child 

After this initial conversation, a social worker will then meet with you to discuss your situation in more detail and can give you more information about what support you might be eligible for. 

All local authorities in the country use the same eligibility criteria, so it is fair and impartial no matter where you live. 

What if I am not eligible?

If you do not meet the criteria for adult social care support, we will still give you information and advice and help you to find services in the community, some of which may be free. We may also be able to provide you with some equipment, without the need for a full assessment, if that will meet your needs.  

Visit the People First website for information and guidance and to request an assessment

Published: 19 March 2024

Last updated: 19 March 2024