We’ve been made aware of reports of scam calls from another local authority, where fraudsters have called residents and asked them to apply for a Household Support Fund loan. Please note that we would never ask you to apply for a loan or for your bank details. If you have any concerns, please call 020 7641 6000.
The cost of living crisis is affecting us all. We have found that around a quarter of households in Westminster, more than 31,000, face a serious reduction in living standards due to rising costs, such as fuel, energy bills and food.
For more about the different types of support available, take a look at our hub below.
Cost of living strategy
In July, we launched our cost of living strategy, an 8-point package of actions to help our residents, built around three main pillars:
- committing a £10m package of support to help families in Westminster that are struggling with the rising cost of living
- working with our partners to ensure that we coordinate and maximise our impact
- making sure our residents have the information they need to access all the support that is on offer to them
In March 2023, we reviewed the groups in our Cost of Living Strategy 2022 that were likely to be most affected by the crisis and identified other households that could be struggling or may need particular support:
- those with low incomes but not entitled to any welfare benefits
- private tenants, particularly those in receipt of Local Housing Allowance
- larger families
- disabled households
These are in addition to the 31,000 households in receipt of benefits identified in our strategy:
- single people in and out of work
- families with children, including lone parents
- older person households
- those with disabilities.
You can read our full cost of living strategy and 2024 update by clicking the links below.