Contact us about Housing Benefit and Council Tax Support
How to get in touch with us if you have a question about Housing Benefits.
Published: 11 January 2021
Last updated: 3 February 2021
Get in touch
Telephone: 0800 072 0042 - freephone including mobiles, Monday to Friday, 8am to 6pm (the call centre also has a language line)
Email: [email protected]
Post: Westminster Benefit Services, PO Box 82, Erith, DA8 1WJ
Home visits: we regret that we can no longer arrange for an officer to visit you at home
In person: the Housing Benefit reception site is closed until further notice
Feedback and service standards
If you have a suggestion, or wish to leave feedback regarding Westminster City Council's Benefits Service please use the online customer comment tool.