We understand the deep concern of residents about the coronavirus emergency and are doing everything we can to maintain our essential services whilst prioritising those most in need. Our phone lines are open as normal with our staff working from home and we continue to carry out emergency repairs to help keep you and your family safe in your home.
Even during this challenging time, we have a legal duty to keep your building safe and must continue with safety checks and carry out some essential elements of work.
With know more residents are at home, so we have put together some advice to help everyone stay neighbourly and keep safe during this time.
Councillor David Harvey shares what he is looking forward to in his new role and what his plans are for the upcoming months.
In a landmark case, one of our leaseholders has been found guilty of advertising their property as a holiday let through Booking.com and Airbnb.
“This is definitely a win-win collaboration,” said Odile Facih, a member of the Oak Tree Residents Association and one of hundreds of residents who have told us what matters most to them about where they live.
“Groups congregate in stairwells, drugs are involved, and we’re intimidated.” When residents told about us their ASB concerns, we listened, by holding targeted walkabouts to focus on hotspots.
Talk to us in person about ASB in complete confidence at our drop-ins, where members of our team and the local police will be available. The surgeries are open to all tenants and leaseholders on the estate.
Due to technical works, the ability to pay service charges and rent online will be unavailable on Saturday 8 and Sunday 9 February 2020.
In our latest edition which lands on resident’s doormats on Monday 27 January, we follow the journeys of residents from across our estates as they have their say and get involved in new groups – just like the Warwick Crescent Sounding Board.