From new weekly virtual resident engagement sessions and questions raised, we have developed a FAQ guide to keep you up to date with key information about housing services.
To make sure that we are doing everything we can to support both local residents and businesses, please share your views to help inform our decisions.
Most repairs, maintenance and gas safety checks to your home and building are carried out by our contractors Morgan Sindall. To continue with essential work, they have developed a new Safe Systems of Work designed to keep you, your household members and their staff safe.
We have recruited over 2,400 volunteers and 40 organisations to the Westminster Connects network which we set up to support those in need during this time.
The single most important action we can all take, in fighting coronavirus, is to act like we’ve got it and stay at home to protect the NHS and save lives. Our outdoor areas including gardens and open spaces on our housing estates will remain open for exercise, only if used responsibly.
We understand the deep concern of residents about the coronavirus emergency and are doing everything we can to maintain our essential services whilst prioritising those most in need. Our phone lines are open as normal with our staff working from home and we continue to carry out emergency repairs to help keep you and your family safe in your home.
Even during this challenging time, we have a legal duty to keep your building safe and must continue with safety checks and carry out some essential elements of work.
With know more residents are at home, so we have put together some advice to help everyone stay neighbourly and keep safe during this time.
Councillor David Harvey shares what he is looking forward to in his new role and what his plans are for the upcoming months.
In a landmark case, one of our leaseholders has been found guilty of advertising their property as a holiday let through Booking.com and Airbnb.