Skip to main content

Electric vehicle charging point

How to report a fault with an electric vehicle charging point.

Reporting a fault

If you find a fault with a charge point in the city, please report this directly to the supplier whose details can be found on the post.

This will ensure that faults are properly logged and tracked all the way to resolution. Please do not attempt to use a charge point if you see any signs of damage.

Ubitricity

The supplier of our residential lamp column charge points.
Tel: 0800 024 6279
Email: [email protected]

BP Pulse

Operator of fast charge points within Westminster.

Please complete the contact form on their website, call 0330 016 5126 or email [email protected] for the customer care team.

Source London

Operator of fast charge points within Westminster.

Please complete the contact form on their website or call 0203 056 89 89.

ESB

Operator of rapid charge points within Westminster.

The customer care team is available by phone on 03456090372 or by email at [email protected]

Published: 8 June 2023

Last updated: 21 September 2023