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Register a death

Please find all the information required to register a death with us during this difficult time.

We are here to make the process of registering a death as simple as possible.

From 25 March 2022 all deaths will be registered in person, by appointment.

Book an appointment to register a death

For any other enquiries please fill in our online form or phone: 020 7641 7500

Guidance for bereavement

We are here to support you and ensure, where possible, that your needs and wishes are met.

We recognise that there may be many questions about current procedures in relation to death. We have created a document where you can find information, guidance and advice on deaths, funerals and bereavement.

Guidance for bereavement PDF, 1.51 MB, 12 pages

Support for bereavement and grief

The loss of a loved one is always difficult. Support and advice are available for those in need. In addition to the support included in the guidance above, here is some further information.


Tell Us Once

Tell Us Once is a voluntary service. It enables you to report a death to a number of central and local government services securely and confidentially without having to inform them individually.

After you have registered the death with a registrar, you will be provided with a unique Tell Us Once reference number which will enable you to access the Tell Us Once service on

Watch a short video explaining the Tell Us Once service.


Read a list of central and local government services on the attached PDF.

Tell us once PDF, 128.52 KB, 1 page

You will still be able to use the Tell Us Once service if you have been issued with a Coroners Fact of Death (interim certificate).

Please contact the Westminster Registration Service by email [email protected] or phone 0207 641 7500 and a Registrar will advise you.

Out of hours burials

Our out of hours on call service is for the issue of burial certificates required for a funeral that is to take place within 24 hours. The service is available on Saturdays, Sundays and Bank Holidays between 9am and 11am. Please contact us on 020 7641 1310 between these hours.

The registrar on call will issue the burial certificate if:

  • you can provide confirmation that the burial is to take place within 24 hours
  • we have received the correctly completed MCCD from the doctor
  • the death does not have to be referred to the coroner
  • you are qualified to register the death

There is no legal basis for the mortuary or the persons holding the body to require sight of the green Certificate for Burial or Cremation in order to release the body. The certificate is not intended for this purpose and will not be issued unless the criteria above are met.


If you require any accessibility assistance during your appointment then please see the link to Wel-co.ME on your booking confirmation email. This will enable you to provide your accessibility details on in preparation for your appointment.

Published: 18 January 2021

Last updated: 9 May 2024