Crisis or emergency support
In an emergency
Call 999 if you or someone you know experiences a life-threatening medical or mental health emergency. Stay with the person and continue to talk to them if you can.
If you or the person you are with can keep themselves safe for a short while but is still in need of urgent help:
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Dial 111 on your phone and speak to the NHS Mental Health Triage Service. It is free and open 24/7.
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Contact your or their GP surgery and ask for an emergency appointment.
24 hour Mental Health Crisis Helpline: Find an NHS Urgent Mental Health Helpline
People with hearing problems can use the NHS 111 British Sign Language (BSL) service.
Other services
Samaritans
Whatever you are going through, call this free, confidential telephone support, available 24 hours a day, 365 days a year.
Call: 116 123 (Available 24/7)
Email: [email protected] or write the Samaritans a letter
Papyrus
If you're under 35 and struggling with suicidal feelings or are concerned about a young person who might be, please contact Papyrus.
Call: 0800 068 4141 (available 24/7 bank holidays included)
Email: [email protected]
Text: 07786 209 697 (Available 24/7)
The Listening Place
The Listening Place offers free, confidential and ongoing face-to-face support by appointment to people who feel that life is no longer worth living.
Help can be accessed via website referrals and can be made through professionals, concerned third parties or self-referrals.
Call: 020 3906 7676 (Open from 9am to 9pm, seven days a week)
Visit The Listening Place website
Local NHS Single Point of Access helpline
The Single Point of Access is a 24/7 helpline run by trained clinicians in your local area who can offer support and signpost to services.
Call: 0800 0234 650 (Available 24/7, 365 days a year)
Email: [email protected]
The Rape Crisis national helpline
A free phone and online chat service for anyone aged 16 and over in England and Wales who has been affected by any form of sexual violence at any time in their lives.
Call: 0808 802 9999
Visit Rape Crisis England and Wales
Galop's National LGBTQ+ domestic abuse helpline
This helpline is for LGBTQ+ people experiencing any hate crime, violence, sexual or domestic abuse, including so-called "conversion therapy".
Call: 0800 999 5428
Men's Advice line
A helpline for male victims of domestic abuse.
Call: 0808 8010 327 (Monday to Friday, 10am to 5pm)
Email: [email protected] (Monday to Friday 9am to 5pm)
Visit the Domestic Abuse Helpline for Men website
National Domestic Abuse helpline
Supporting anyone fleeing domestic abuse and other forms of gender-based violence.
Call: 0808 2000 247 (24 hour helpline)
Chat online: Live Chat Homepage | Refuge National Domestic Abuse Helpline (Monday to Friday between 3pm to 10pm and support in BSL Monday to Friday 10am to 6pm)