Online applications and payments

Compatible browsers

Internet Explorer v.11
Google Chrome v. 38 and higher
Google Android OS Browser v. 5.0 and higher
Apple Safari v.7 and higher

If you are using older web browsers you will need to upgrade to these newer versions to continue making online payments after Tuesday 31 October, or select a different payment method.

Online applications

You can apply for these council services online:

Building control

Council Tax - register or tell us that you are moving out

Council Tax - discount or exemption

Council Tax - support claim

Film or hold a special event

Give notice of intention to marry or form a civil partnership

Housing Benefit

Licences and permissions

Planning permission

Planning pre-application advice

Register a birth 

Register a death

Resident parking permits

Online payments

You can pay for these council services online:

Building control - for help with this payment, read our guide

Business rates

CityWest Homes rent or service charges

Commercial waste

Council invoices

Council Tax - one-off payment

Council Tax - set up a Direct Debit

Parking tickets (Penalty Charge Notice)

Waste fixed penalty notices

Planning applications

Our online payments facilities provide the latest technology to combat potential fraud including:

  • card security code - you must enter the security code on the reverse of your card which is verified by the card issuing bank
  • Verisecure - customers pre-register their card with a password with the card issuer and when the card is used with an accredited site the customer must enter the password to complete the transaction

Post Offices 

If you are unable to make payment online, there are several services that you can pay for at Post Offices.


Last updated: 30 October 2017
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