Online applications and payments

Online applications

You can apply for the following council services online:

Council Tax - register or tell us that you are moving out

Council Tax - discount or exemption

Council Tax - support claim

Film or hold a special event

Housing Benefit

Licences and permissions

Planning permission

Planning pre-application advice

Register a birth

Register a death

Resident parking permits

Online payments

You can pay for the following council services online:

Business rates

CityWest Homes rent or service charges

Commercial waste

Council invoices

Council Tax - one-off payment

Council Tax - set up a Direct Debit

Parking tickets (Penalty Charge Notice)

Waste fixed penalty notices

Planning applications

The following features have been added to our online payments facilities to provide you with the latest technology to help combat potential fraud:

  • Card security code - The person making the payment is prompted to enter the 3 or 4 digit number on the reverse of the card. This number is then verified against the details held by the card issuing bank.
  • Verisecure - Customers pre-register their card with a password with the card issuer and when the card is used with an accredited site the customer is prompted to enter the password in order to complete the transaction.

Post Offices 

If you are unable to make payment online, there are several services that you can pay for at Post Offices in and around Westminster, such as:

  • commercial waste products
  • council tax
  • invoice payments
  • parking fines
  • parking scratch cards
  • resident parking permits - new permits, changes and renewals
  • street trading vouchers (3 branches only)

​View a list of branches


Last updated: 1 August 2016
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