About the service
At your appointment, we'll provide you with an Android device, similar to a basic smart phone, with access to the Home Office mobile ‘EU Exit: ID Document Check’ app to scan and verify your identity documents.
Applicants should be aware that the app and technology offered is the same version which can be accessed at home on personal devices.
You must attend the appointment in person to use the service. Your immigration advisor cannot submit the documents on your behalf.
We are unable to assist with the second stage of the application or advise on eligibility requirements.
Please note that the app is compatible with acceptable EU documentation (passport and biometric residence card) and for applicants who are family members of EU residents but are themselves from outside the EU with UK issued biometric residence cards only.
If you do not have a biometric residence card, you will need to complete your application by post, or make an appointment at a UK Visa and Citizenship Application Services (UKVCAS) service point to provide your biometric information (your fingerprints and a photo, or only a photo for children under 5) in advance of this EUSS application.
Visit the UK Visa and Citizenship Application Services for further information.