Oak Tree House

Estate contacts
Housing service officer	Richard Dacres

Action plans
Date agreed:	October 2019
Date to be reviewed:	The plan is reviewed with the RA each month. If you have an issue you’d like us to address please contact us or your Resident Association so these can be considered as part of the next review.

Your estate priorities
refund of service charges paid for ground floor maintenance confirmation about when the refurbishment/changes at Oak Tree House are due, and to provide clarity on what maintenance is left to do and prioritise accordingly rotten ground level main entrance door needs replacing water leak in boiler room water trapped in double glazing windows on staircase confirmation of major woks date address flooding concerns in the basement boiler room the postal address for Oak Tree House has been changed as a result of Beechcroft House development and needs to be changed from Shirland Road to Delaware Road

Your estate priorities

refund of service charges paid for ground floor maintenance
confirmation about when the refurbishment/changes at Oak Tree House are due, and to provide clarity on what maintenance is left to do and prioritise accordingly
rotten ground level main entrance door needs replacing
water leak in boiler room
water trapped in double glazing windows on staircase
confirmation of major woks date
address flooding concerns in the basement boiler room
the postal address for Oak Tree House has been changed as a result of Beechcroft House development and needs to be changed from Shirland Road to Delaware Road

Action	Due date
TBC

Action delivered	Delivered on
Informed residents about the plans for refurbishment/changes at Oak Tree House after the building work is completed	January 2020
Clarity provided that the replacement of lower level entrance door will happen	November 2019
Fixed double glazing on staircase and removed water trapped inside	January 2020
Rectified leak in boiler room	January 2020
Confirmed planned start date and delivery of major works	January 2020
Block address has been changed	February 2020
Service charges were refunded to residents for grounds maintenance	July 2020
Lower level rotten main entrance door was replaced	October 2020
Block letter hand delivered informing residents of address change to Oak Tree House	December 2020

You can tell us your local housing priorities for your estate by completing our quick five minute survey on the link below.

My Estate Action Plan