Elmfield House
| Housing service officer |
Richard Dacres |
|---|
| Date agreed: | March 2020 |
|---|---|
| Date to be reviewed: | The plan in reviewed at the beginning of each month. If you have an issue you'd like us to address please contact us so it can be considered as part of the next review. |
| Your estate priorities |
|---|
|
| Action | Due date |
|---|---|
| TBC |
| Action delivered | Delivered on |
|---|---|
| Housing services officer checked the main front door and has concluded that it is secure | November 2020 |
| Provide information on escalating issues Please note any issues can be reported to [email protected] or call 0800 358 3788 To log a formal complaint please go to https://www.westminster.gov.uk/about-council/complaints where a form can be completed which will be sent directly to the complaints team for investigating |
January 2021 |
| Information on next painting programme All communal areas that are currently painted will be repainted as part of major works project X108 – for further information on this programme you can log an enquiry at [email protected] or call 0800 358 3788 |
January 2021 |
| Deep clean carpets Please note that the carpets receive a deep clean once a year and are scheduled for April 2021 |
January 2021 |
| Cleaning staff advised about the cobwebs and have reported that they have cleared them | March 2021 |
| Major works have advised that sheds will be rebuilt under the X108 major works due to take place in 2021-2022 | March 2021 |
| Letters were sent out on 23 April 2021 advising residents to not deface or foul property | April 2021 |
| The major works team have confirmed that a lift would not be installed as a part of standard major works. If any residents wanted to ask additional questions about a decision relating to an Estate Action Plan or to seek further action about retrofitting lifts, please contact [email protected] with your enquiry | April 2021 |
You can tell us your local housing priorities for your estate by completing our quick five minute survey on the link below.
