The Freedom of Information Act 2000 provides a general right of access to recorded information held by public bodies such as ourselves. You can request recorded information that we hold and unless one of the exemptions in the Act applies then the information will be released, if held.
More information on the Act can be found on the Information Commissioner’s Office website (opens new window).
When we receive a freedom of information request we will:
- respond within 20 working days, of the day of receipt. We will consider your request and reply in writing
- let you know if the requested information costs more than £450, in which case we are permitted to charge you for it
- you will have three months to pay and we will respond to your request once we have received payment.
The Data Protection Act 2018 gives requestors the right to have access to their personal information held by an organisation (subject to certain exemptions). It must be complied within 1 calendar month. This is called a subject access request.
For these requests, we would require two separate forms of ID and a letter of authority if you are acting on behalf of the data subject. The statutory time limit does not start until all documents have been received and verified.
Please note that all requests must be clear and concise otherwise we have the right to request clarification thereby stopping the ‘statutory clock’ and delaying the provision of information.
If you wish to make a request, all requests must be made in writing by email (email@example.com) or by filling in the form below.