Whirlpool UK Appliances Ltd has issued a product recall of tumble dryers and if you are affected they will provide you with a replacement dryer delivered and installed at no cost.
If you have a tumble dryer from Whirlpool, Hotpoint, Indesit, Creda, Swan or Proline that was made between 2004 and 2015, you need to:
- unplug and do not use it
- check if it’s a model with a known fault (PDF 322KB- opens new window) and read the safety notice (PDF 114KB- opens new window)
- if it is, contact the helpline on 0800 151 0905
The announcement follows an intervention on 4 June 2019 by the government’s Office for Product Safety and Standards (OPSS) which informed Whirlpool of its intent to serve a Recall Notice. See the full details here (opens new window).
If you are concerned about the safety of any product, stop using it and make your concern known to the retailer, manufacturer or your local Trading Standards office.
Always make sure new appliances are registered so that manufacturers can contact you in the event of any problems – it takes minutes to do online at registermyappliance.org.uk (opens new window).