We’re targeting Anti-Social Behaviour (ASB) hotspots across estates

Members of the ASB team and police

“Groups congregate in stairwells, drugs are involved, and we’re intimidated.” When residents told about us their ASB concerns, we listened, by holding targeted walkabouts to focus on hotspots.
Joined by the police, housing, CCTV, and compliance teams, our ASB team held two ASB walkabouts on Amberley estate, Bayswater, to investigate reports of drug abuse and intimidation.

The walkabouts were useful in helping the team see both where there were security issues, and potential hiding places for drug paraphernalia. The ASB team are now able to identify effective solutions such as CCTV, changing main door locks and anti-climb technology for gates. A report of recommendations and costings is now underway, with solutions to be put in place over the coming weeks.
Cllr David Harvey, Cabinet Member for Housing, said:

“We want to thank our residents for coming forward with their concerns. Because of your reports, we’re able to target our investigations and find solutions to ASB problems which are affecting the community. We are actioning these as a key priority in 2020.

“If you have any ASB issues, you can report them to us anytime in complete confidence on 0800 358 3783 or housing.enquiries@westminster.gov.uk We will investigate every report and support you every step of the way.”

Watch our video (link opens new window), where Rochelle Largan, ASB services manager, tell us how our new walkabouts are helping us to target hotspots across our estates.

The ASB team will continue to monitor the area with police. They are also arranging these joint walkabouts with the police across other estates and launching new ASB drop-ins to target ASB hotspots. The first of the new drop-ins are being held weekly in Lillington and Longmoore Gardens estate and on Churchill Gardens, with plans to launch more ASB drop-ins across our other areas. View our upcoming dates here.

Report ASB in confidence

If you would like us to hold an estate walkabout in your area, or want to discuss ASB, contact us online, by telephone 0800 358 3783 or email housing.enquiries@westminster.gov.uk

If you have a noise complaint, you can contact the noise team department on 020 7641 2000. The noise team are available 24 hours a day, and more information can be found here (link opens new window).

If you witness an incident taking place or you suspect criminal behaviour, please ensure you remain out of harm’s way. Do not approach any individuals and, if safe to do so, proceed with phoning the 24 Hour non-emergency police line on 101, or in all cases of emergencies, where a crime is taking place please dial 999. You can now also report anti-social behaviour online with the police (link opens new window).