Accessing your housing services has never been simpler: quick, safe, and convenient.
You can request* and view repairs, report ASB, make payments and update your details - in your new look online account, available now for tenants and leaseholders.
Simply register today in three quick steps and enjoy taking control of your home at a time that suits you.
- Go to MyWestminsterHousing registration page
- Enter your details including tenancy number** or leaseholder account number**
- Receive email confirmation and login to use your MyWestminsterHousing account
Watch this video for a step by step guide on how to register so you can request repairs, make payments and much more.
We may need to contact you to complete your registration, within three working days, if the details entered do not match our records and for security reasons.
* Only for tenants, not all repair types available
**Your tenancy or account number is listed on the statements we send you.
Find out more about:
- MyWestminsterHousing within the Frequently Asked Questions (FAQs) section including how it works and what you do as a tenant or leaseholder
- Repairs including responsibilities and response times
- Changes to our services and COVID-19 advice and information
Contact us if you need help or have any questions.