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Repairs

Find out how to report a repair, gas safety and responsibilities as a leaseholder.

Report a repair

As a leaseholder you are responsible for the majority of repairs in your property, aside from any structural issues. We are responsible for maintaining the communal areas of your building and your estate.

You can find out more about your responsibilities in your leaseholder handbook or take a look at what your service charges cover and how to pay.

If you are not sure who is responsible for repairing something in your home call us on 0800 358 3783 or email: [email protected] (for non-urgent repairs)

Related documents

Document
Leaseholder handbook
Leaseholder handbook PDF, 10.58 MB, 85 pages

Published: 8 January 2021

Last updated: 28 April 2022