Local drop-in sessions

We offer local drop-in sessions in community locations to residents living in the St. John's Wood, Little Venice, Paddington Green, Grosvenor, Westbourne Park, Mozart and Queen's Park estates.


If you are a tenant or leaseholder without access to the internet or find it difficult to use the phone, you can visit a drop-in session in one of our community venues or Area Service Centres. They can provide a reception service to help you to resolve your query.

Home visits

Alternatively, if you are unable to make it to one of our drop-in sessions and feel you would benefit from a home visit please call 0800 358 3783 and we will arrange for someone to visit you.

Grosvenor estate

Venue: Grosvenor Community Hall, Vincent Street, SW1P 4HB
Date: Mondays from 9-11am and Fridays from 2.30pm-4.30pm.

Soho & Covent Garden estates

Venue: 60 - 62 Broadwick Street, W1F
Date: Tuesdays from 9.30am - 11.30am and Thursdays from 1pm-3pm.

St. John’s Wood estate

Venue: St. John’s Wood Library, 20 Circus Road, NW8 6PD
Date: Wednesdays from 10am-12 midday

Church Street estate

Venue: Church Street Regeneration Office, 99 Church Street, NW8 8EP
Date: Thursdays from 1pm-3pm

Westbourne Park estate

Venue: Brunel Youth Centre, Buckshead House, Brunel Estate, London, W2 5UX
Date: Tuesdays at 11am-1pm or 5-7pm. There will be posters in your block communal areas each month as a reminder of the days and times.

Little Venice

Venue: Amberley Club Room, 10 Clearwell Drive, W9 2JZ
Date: Mondays from 9-11am.

Venue: Warwick Community Hall Meeting Room, 300 Harrow Road, W2 5HG
Date: Wednesdays from 3-5pm

The Little Venice estate office will also remain open Monday to Friday 9am - 5pm whilst we carry out precautionary safety work.

Paddington Green estate

Drop in sessions will alternate between two venues each week.
Venue: John Aird Court meeting room, Block 107 - 115 John Aird Court, London W2 1UZ 
Date: Alternate Tuesdays, from 9am to 11am 

Venue: Westminster College, Paddington Green Campus, 25 Paddington Green, W2 1NB.  
Date: Alternate Thursdays from 5pm to 7pm 

There will be posters in your block communal areas each month as a reminder of the days and times.

Westbourne Terrace 

Venue: Brunel Youth Centre, Buckshead House, Brunel Estate, London, W2 5UX

Dates: Tuesday 09/07/2019 5-7pm
Tuesday 16/07/2019 11-1pm
Tuesday 23/07/2019 5-7pm
Tuesday 30/07/2019 11-1pm
Tuesday 06/08/2019 5-7pm
Tuesday 13/08/2019 11-1pm
Tuesday 20/08/2019 5-7pm
Tuesday 27/08/2019 11-1pm
Tuesday 03/09/2019 5-7pm
Tuesday 10/09/2019 11-1pm

Venue: Buckshead Youth Centre 
Date: Every Tuesday at alternating times of 11-1 and then 5-7 (please check on notice boards for surgery times).

Mozart and Queen's Park estates

Venue: Beethoven Centre, Third Avenue, W10 4JL.
Date: Mondays from 2pm - 4pm.

Lillington and Longmoore Gardens estate

Venue: Lillington Community Hall (Morgan House), London, SW1V 2LF
Date: Tuesdays at 9am - 11am.