Westminster Home Improvement Agency service commended

Fri, 03/08/2018

A Westminster-based service providing help to ensure vulnerable residents can remain safe and independent in their own homes has been recognised in the sector’s annual national awards.

Westminster Home Improvement Agency (HIA) was highly commended in the Adaptations Service of the Year category, with the 2018 HIA award winners named at a ceremony at the House of Lord’s.

Westminster HIA, by managing grants and funds available to residents, ensures that the elderly, disabled and people with low incomes have access to services for the repair, improvement and adaptation of their homes. Grants can also aid home security and energy efficiency.

In Westminster, the number of those aged over 75 is projected to increase by 52% by 2030. It is also estimated that 25% of older people living in the borough have a low income – so Westminster HIA provides a valuable service that, in the long term, saves money not only for social services, but also for the NHS.

In 2017-18, the City Council completed 138 home improvement adaptations – following 284 new referrals for funding – with £7,500 the average cost of a home adaption. Furthermore, more than 10,000 residents over the past 10 years have benefitted from the handy person service for minor home repairs. It is a free service for those residents over 60 or disabled.

Lesley Bellenger, of Westminster HIA, said: “We make sure residents get all the help they need to retain independence, initially going to visit them in their own homes, and we can even fill out their application forms.”

Residents can find out more about the services provided by Westminster HIA by calling 020 7641 8959.

Last updated: 23 October 2018
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