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Find travel support

Resources and information to help you get out and about. 

To find out why Parking Services needs to collect and store personal data, how this is used and your rights to access your information, please refer to our concessionary travel privacy notice.

1. Older persons Freedom Pass

An older persons Freedom Pass lets you travel for free on London's public transport, which includes buses, the tube, trains, Docklands Light Railway and trams.

Find out if you're eligible to apply for a Freedom Pass

If you're over 60 but don't yet qualify for the Older Person's Freedom Pass, the 60+ London Oyster photocard allows you to travel for free on public transport in London from the age of 60 until you qualify for a Freedom Pass.

Apply for a pass

Find out how to apply for a pass

Renew your pass

Find out how to renew your pass

2. Disabled persons Freedom Pass

To be eligible for a disabled persons Freedom Pass, your London home needs to be your ‘sole’ or ‘principal’ residence and you need to be able to provide proof of where you live.

Residents who have any of the statutory disabilities listed in the Transport Act 2000, may qualify for a Disabled Person’s Freedom Pass.

Apply for a pass

To apply, Westminster residents should download the relevant application form:

Mental health disability (PDF, 274KB)

Physical and learning disability (PDF, 186KB)

Only complete one form; both forms include guidance notes.

To tell us of a change of circumstances or for further information about a new application or to request an application form by post, please email or call the Freedom Pass Team on 020 7823 4567 (option 3 - Permits and Disabled Badges).

3. Taxicard

Taxicard service is available for people with serious mobility difficulties who find using public transport difficult. It allows you to travel in licensed London taxis at a reduced rate.

You can qualify for the scheme even if you have a Freedom Pass or use other mobility or door-to-door services.

Find out if you're eligible on the PeopleFirst website.

Apply for a Taxicard on the London Council's website.

Book a taxi now (if you already have a card)


4. Wheelchair services

If you are experiencing serious difficulties walking, you can apply for a wheelchair service.  

There may also be other options available before you apply for a wheelchair. Take a look at equipment to help at home and help after an illness.

The Wheelchair Service provides assessments, wheelchairs, specialist seating and also runs a short-term loan scheme.

You can contact the service yourself or be referred by a doctor, nurse or social worker.

The Wheelchair Service in Westminster is provided by Central London Community Healthcare NHS Trust.

To find out more about the service , or for advice on buying or hiring wheelchairs privately, visit People First.

5. Community transport

If you find it difficult to get out and about, there is a door-to-door service available to residents living in Westminster.

Westway Community Transport provides a range of services to help you stay socially active and live independently, including:

  • Westminster Shopper Service – regular shopping trips for individuals who cannot access public transport
  • Westminster Community Transport Service – car and minibus transport for individuals and groups

To find out more and to register visit Westway Community Transport.


6. Disabled parking

The national Blue Badge scheme does not apply in Westminster due to traffic congestion and the high demand for parking in Central London. Visit City of London for more information.

But Westminster City Council operate a white badge scheme, which includes a blue badge. 

To find out more visit Westminster disabled parking.

Last updated: 30 October 2019