From 28 September 2020, a Test and Trace Support Payment of £500 is potentially available if you are self-isolating because of COVID-19 and you are either employed or self-employed. The payment is to support people on low incomes who are unable to work from home if they are told to self-isolate by NHS Test and Trace and lose income as a result.
If you have been told to self-isolate from the 28 September, you may be entitled to a back payment so long as your period of self-isolation began on or after this date. The latest date for making a claim is 14 days after your period of self-isolation ended.
You are eligible to claim a Test and Trace Support Payment if you live in the City of Westminster and you answer “yes” to all of the following questions:
If you answer “yes” to all of the above questions, you should proceed with making an online claim. If you answer “no” to any of the questions, unfortunately you are not eligible and should not claim.
To automatically qualify for a payment, you must also receive one of the welfare benefits listed below:
If you answer yes to all the eligibility questions but you don’t receive one of the welfare benefits listed above, the Council can consider awarding you a discretionary payment of £500. You should provide as much information as possible in response to the question on the claim form asking why you are not receiving one of the welfare benefits listed. You should also tell us about any hardship you will experience because your earned income reduces when you are self-isolating.
Information you will need to complete the claim form:
Documents you will need to upload in support of the claim:
The Council will validate the information you have provided by checking NHS Test and Trace and Department for Work and Pensions records. Following payment, the Council will also check your earnings stopped or reduced whilst you were self-isolating. The Council can contact your employer to do this.
You can telephone the Council on 0207 641 6000 if you are unable to claim online.