The Supporting People team collects management information from its providers based on measuring outcomes of different types of services.
The national performance indicators are;
Guidance notes have been produced to help providers complete the workbooks.
The QAF is an essential tool used by local authorities to assess the quality of housing related support services. In Westminster, we continue to use the QAF as part of our performance management framework to ensure that providers deliver services to a high standard and to monitor continuous improvement.