We only investigate food complaints if you live, visit or work in Westminster. If the company's registered address is in Westminster, we may be able to help.
You can report food safety concerns to the council by contacting the Food Safety Team.
The team will respond to your complaint within 5 working days, providing you with an initial assessment and details about what happens next.
If a foreign body is found in food, where possible, keep the foreign body, the food (in the freezer if perishable), the receipt and packaging.
If you suffer from food poisoning symptoms, seek medical advice from your GP or contact NHS 111.
You should also:
If you have a concern about weights and measures, this should be reported to Westminster Trading Standards.