If your Freedom Pass expires in March 2015 you will need to renew it online.
The council will send you a letter with your unique reference number between now and December. You will then be able to renew your pass online using that reference number. Once you have completed the online form, your new pass will be sent to you between January and March 2015.
You cannot renew your pass at the Post Office or over the telephone. If you are unsure of how to renew your pass online, ask a friend or family member to help or visit your local library for assistance.
Alternatively, you can return the renewal form enclosed with the letter by post. The postal address will be included on the renewal form.
Read more information about the Freedom Pass on the People First website [link now expired]
If your name or address has changed, you will need to provide proof of your identity and address along with the completed renewal form enclosed with the letter. How to change name or address