We appreciate that this is a very difficult time and the unexpected loss of a loved one due to coronavirus can be particularly distressing. We would like to reassure you that the council are here to support you and ensure, where possible, that your needs and wishes are met.
We recognise that there may be many questions about current procedures in relation to death. We have created a document where you can find information, guidance and advice on deaths, funerals and bereavement.
The information in this document will be regularly updated in line with the latest government advice.
The council is also committed to following London’s Funeral Standards, which can be found here. The London Funeral Standards have been developed to provide those who have lost loved ones assurances that the marking of life will take place with respect, dignity and compassion and to do so while minimising the risk of spread of infection.They have been developed under consideration for people of all faiths and beliefs and for those of none.
Following government advice, the Westminster Registration Service is no longer open for face-to-face registrations. However, we are still here to make the process of registering a death as simple as possible.
All deaths should be registered by telephone appointment. This is to help ensure the safety of you and our registrars.
For enquiries email: firstname.lastname@example.org or phone: 020 7641 7500
Our out of hours on call service is for the issue of burial certificates required for a funeral that is to take place within 24 hours. The service is available on Saturdays, Sundays and Bank Holidays between 9am and 12 noon. Please contact us on 020 7641 1310 between these hours.
The registrar on call will issue the burial certificate if:
There is no basis in law for the mortuary or persons holding the body to require sight of the green Certificate for Burial or Cremation in order to release the body. The certificate is not intended for this purpose and will not be issued unless the criteria above are met.