If you are a leaseholder or a private tenant and are having problems with your landlord we have specialist officers who can help.
We can help if:
your landlord wants to end your tenancy or lease
your landlord claims you owe rent or wants to put up your rent
your landlord will not do repairs
your landlord or ex-landlord refuses to give you your deposit back
you are behind with your mortgage payments
your landlord wants you to move out of your home for a while so that is can be repaired or refurbished.
We also enforce certain laws protection Westminster residents and can take action if:
you are unlawfully harassed or evicted from your home
your landlord or the agent refuses to give you your landlord's name and address
you pay a variable service charge and your landlord fails, when asked, to supply you with a summary of costs in relation to service charges or a details of the insurance cover for the building, or fails to let you inspect any documents used to produce the summary of costs
your rent is payable weekly and your landlord refuses to give you a rent book
an accommodation agency asks you for money before finding you a home.