Residential environmental health

Westminster's Residential Environmental Health team ensures safe and healthy homes for private residents in Westminster.

We can't act on behalf of council tenants. If you live in a council property, please contact CityWest Homes  or visit their website for advice on condensation and mould.

Private Tenants

We can assess your property to determine if any poor housing conditions will have an impact on your health, safety and wellbeing.

The Housing Health and Safety Rating System (HHSRS) is used to assess a total of 29 hazards within the home that have a negative impact on health.

Hazards are assessed and the highest scoring hazards which have the greatest potential to impact negatively on your health, known as Category 1 hazards.

We have a duty to force landlords to deal with this type of hazard. Ideally, we try to resolve the issue informally, but we will take formal legal action when necessary.

Examples of typical hazards assessed include damp and mould, fire, danger of falling, excess cold and overcrowding.

Contact the team to make an enquiry 

We can:

  • make sure homes comply with the Housing Health and Safety Rating System (HHSRS) and Houses in Multiple Occupation (HMO) standards
  • help reduce the number of privately rented homes that lack modern bathroom and kitchen facilities, contain hazards or have poor thermal insulation
  • help residents who are experiencing fuel poverty, especially older residents who are at greater risk of poor health as a result of living in a cold home
  • deal with pest control and drainage problems
  • help people with disabilities adapt their homes to improve their independence

Landlords and Agents

Westminster Landlords Forum

The next Landlords Forum will be held at 3pm on 12 November 2018 and will cover recent changes to HMO legislation and how this will affect landlords and letting agents in Westminster. The event is open to all landlords and lettings agents operating in Westminster.

Speakers will include:

  • John Hewish - Westminster Council
  • Tom Simcock - Residential Landlords Association
  • Ben Reeves Lewis - author of the 'Landlords Blog'.

To confirm your place please email

The event will be held at 5 The Strand, London WC2N 5HR and will include refreshments.

London Landlord Accreditation Scheme (LLAS)

Westminster City Council is a member of the London Landlord Accreditation Scheme (LLAS) and supports the Mayor's London Rental Standard. 

Last updated: 9 October 2018
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