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Coronavirus advice - planning and building control

See how our planning and building control services are still operating but with some temporary measures are in place.

Published: 18 January 2021

Last updated: 18 June 2021

General enquiries should be made through our website or general email addresses as normal. Officers are contactable over email or by telephone and can also arrange and participate in conference calls using Microsoft Teams and Skype.

Site visits

Our planning teams  are continuing to restrict site visits. If a site visit is considered necessary, reasons for this must be discussed and arrangements agreed in advance with the relevant case officer. This will be kept under review in line with the most up to date government guidance.

We do not want our customers and staff to be put at risk at this time and will continue to avoid face to face meetings and site visits which involve entering a property where a virtual meeting and/or desk-based assessment are sufficient to assess proposals. Applicants should provide comprehensive site information including dated photographs/videos of the inside of a property and/or relevant views out. Where this is not sufficient to determine the application, we will assess the need for site visits on a case-by-case basis.

Site visits will be undertaken where we have agreed they are necessary and can be undertaken safely. In these cases, and in advance of the visit, applicants must email confirmation that the visit will be undertaken in line with the latest government and HSE guidance and set out the terms by which site visits are to be undertaken, making reference to our site visit protocol:

Submitting applications

Planning applications should be submitted online via the Planning portal. Applications submitted by hard copy will experience delay in processing.

Consultation responses

Currently only consultation responses sent electronically, either by email or submitted online, will be accepted.

Planning committees

Planning committees are currently being held fortnightly as hybrid meetings, consisting of a public meeting at Westminster City Hall at which core participants (committee members and principal officers responsible for the management and operation of the meeting) are in attendance, with other participants (presenting officers, persons wishing to make representations to the committee and those persons wishing to listen to and observe the meeting) able to do so either in person or remotely.

Members of the public and interested parties are welcome to address the committee and can watch the live stream (links to live streams and recordings of are provided in the committee agenda).

Agendas and further information about committees

Temporary changes to legislation

A number of temporary changes to national policy and legislation including new permitted development rights have been introduced in response to the pandemic. Find out about changes and new permitted development rights.