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Our Civil Enforcement Officers (CEOs) are now known as Marshals.

Published: 19 January 2021

Last updated: 14 April 2021

Marshals are fully qualified CEOs, that have been authorised to enforce road traffic contraventions. They also have an ambassadorial role.

Their duties differ from traditional CEOs in that a marshal’s main function is to educate motorists and help them comply with traffic regulations.

As well as educating and assisting the public, marshals also manage kerbside spaces, and establish a positive working relationship with drivers, residents, businesses, workers and visitors. This is key to ensuring good traffic flow.

Enforcement is carried out as necessary or when rules and regulations are continuously being ignored.

Issuing Penalty Charge Notices is just one of a number of powers available to the marshal.

Leicester Square marshals

Marshals have a vital role in Leicester Square. They help manage vehicle access to the square and the safe movement of vehicles around it to ensure that priority is given to pedestrians to enjoy one of the most popular tourist sites in Westminster.

Marshals will be on duty in and around the square at all times. They will be able to answer questions and help with the flow of traffic by giving guidance on where to park and access points, for example:

  • deliveries and services will only have access between 6am and 10am, Monday to Sunday
  • a vehicle weight limit of 18t is in place
  • entry to the square is permitted at the North East corner via Cranbourn Street only
  • exit from the square is via the South East corner at Irving Street
  • vehicle free zones are in place at all times

Access to the square for deliveries or servicing outside of these hours will not be permitted.

It is the responsibility of the business owners to ensure their delivery and servicing suppliers are made aware of the access times.