Skip to main content

This is a new website - we welcome your feedback to help us improve it.

Coronavirus parking for NHS, care and key workers

Read about our different parking concessions if you are a NHS, or a care and key worker.

Published: 18 January 2021

Last updated: 20 January 2021

NHS workers and care workers

From Monday 6 July 2020 we introduced two new arrangements for Health and Social Care workers: Category 1 Parking and Category 2 Parking concessions.

Category 1 Parking

This provides free parking in our pay-to-park bays via a parking dispensation for the most critical NHS staff whilst on duty.

This category is intended for staff who work in front-line roles and have hands-on/face-to-face patient contact.

Examples would include, but are not limited to: hospital consultants, surgeons, doctors, clinical leads, clinical site managers, clinical psychologists, audiologists, nursing staff, midwifery staff, therapy staff (occupational therapists, physiotherapists), pharmacists, porters, radiologists, patient transport staff, ambulance staff, paramedics etc.

Category 2 Parking

This provides parking in one of our pay-to-park bays, all day, for other NHS staff whilst on duty for a capped fee of £15 per day.

Transactions to pay to park will be possible on the day or in advance. Payment can be made for between 1 and 6 days at a time (pay-to-park bay controls generally apply Mon-Sat, 08.30-18.30).

This category is intended for staff who provide back-office, support and management roles.

Examples would include, but are not limited to: domestics, cleaners, ancillary staff, shop staff, canteen staff, administration staff, management (chief execs, directors, assistant directors, heads of service, general managers), switch board operators, etc.

This  scheme primarily aims to cater for NHS staff whose journey into work and back home at the end of the shift cannot be undertaken by any form of transport other than by car. However, the £15 capped payment would cover staff to undertake inter-site travel during the working day if this forms part of their job.

Our RingGo pay-to-park service will be used to both administer and monitor usage of the Category 2 Parking arrangements and those in that group will be contacted to advise how the system works.

We will be reviewing these concessions on a regular basis. 

What you need to do

We have been liaising with each Trust operating in Westminster so if you continue to require parking, you will need to contact your Trust or employer directly. Internal communications about the above may be sent separately by them to you. Please do not send any request for a concession directly to us but instead speak to your employer or local Trust.

If you are a NHS worker but do not work in or out of a hospital (GP and dental surgeries, pharmacies) – please contact [email protected].

You will not be able to continue to park free of charge after 5 July by relying on the parking dispensation we issued during full lockdown unless you have received confirmation from the Council that your application has been approved and you have been set up within Category 1. An approval as Category 2 will mean that you will need to then pay the £15 capped rate on a daily basis.

This arrangement differs from any other offered by other London authorities within their own boroughs. 

Alternatively however, we will still continue to honour the government’s schemes, which allow free and without time limit in pay-to-park bays in Westminster as long as you display supporting evidence be placed in your windscreen, such as photocopies of your work pass with sensitive information removed, or a letter of evidence on headed paper from your employer.

nhs.freeparking website

A new website has been launched, which supports the government’s Covid-19 free parking scheme for critical workers.

Powered by Parkopedia and contributed to by Your Parking Space and JustPark, this website enables critical care workers to search for parking and to see what they need to do to confirm eligibility.

Other keyworkers

It is no longer possible for us to continue offering free parking dispensation to all key workers entering the city.

It is vital we continue to offer priority parking to those health care workers and volunteers who are responding to the coronavirus and keeping the public safe. We offered a wide range of concessionary parking to different sectors over the original lockdown period earlier in the year when public transport services were significantly reduced.

As transport services increased, we altered our parking arrangements and introduced two new arrangements for Health and Social Care workers: Category 1 Parking and Category 2 Parking concessions as outlined above.