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Westminster City Council Launches Private Rented Sector Tenant’s Charter to Empower Local Renters

Westminster City Council has today launched a new Private Rented Sector (PRS) Tenant’s Charter, designed to help private renters better understand their rights, improve living standards, and access vital support services.

With around 44% of Westminster households renting privately, the Charter sets out clear information on what tenants can expect from their landlords—covering key issues such as damp and mould, unlawful evictions, and unfair rent practices. The Charter also highlights how tenants can get help from the council when problems arise.

Councillor Matt Noble, Cabinet Member for Regeneration and Renters said:


"Too many private renters face poor conditions, uncertainty, and confusion about what their rights are. The Tenant’s Charter is a step toward putting power back in the hands of residents—providing clear, accessible guidance and making it easier to get help when it’s needed."

The Charter is part of the council’s wider commitment to improving housing standards across Westminster and promoting safe, fair, and sustainable tenancies.

Available in multiple formats and languages, the Charter has been designed with accessibility in mind, ensuring that all residents, regardless of background, can easily understand and use the information provided.

Find more information and view the PRS Tenant’s Charter.

Published: 1 May 2025