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New micro-logistics delivery hub opens in Pimlico to provide zero-emission deliveries

New green delivery hub

A trial for a new six-month micro-logistics hub in Pimlico has been launched today (Monday 17th April) to tackle the issue of high numbers of vehicles on the streets of central London delivering online purchases direct to residents’ homes and to offices, in a bid to reduce to air quality.

To decrease the number of CO2 emissions from delivery vehicles, Westminster City Council, in partnership with Cross River Partnership (CRP), is setting up the micro-logistics hub where online purchases will be delivered by electric cargo bikes. Based in the Q-Park car park in Cambridge Street, the hub will receive parcels from a larger electric delivery vehicle and then distribute them locally by electric cargo bikes in Westminster and the surrounding area.

Micro logistics hubs are small, secure spaces that couriers and operators can use to receive, sort, and send deliveries in central locations, ideally by cargo bike or walking porters, to support zero-emission last-mile deliveries across our busy centres.

The micro-hub acts as a crucial step for consolidating deliveries, bulk-buying, and a place to sort deliveries, which can reduce the number of polluting vehicle trips and congestion. It is estimated that cargo e-bikes will deliver about 2,000 parcels a day from the hub to residents and businesses, thereby reducing congestion, pollution, and fatalities.

Delivery Mates, the company appointed to run the hub, will receive goods on electric vehicles at the micro logistics hub and then deliver them on electric cargo bikes to the local area. Loading and unloading will take place within the car park to respect residents’ wellbeing and keep noise levels at minimum.

Delivery Mates operate five existing hubs in London, and have also agreed to share important data and insights, such as CO2 emissions savings and the number of parcel collections and deliveries.

Councillor Paul Dimoldenberg, Cabinet Member for City Management and Air Quality at Westminster City Council, said:

“Improving air quality in Westminster and reducing pollution and emissions is a key priority for us. We’re taking steps to reduce petrol and diesel car travel wherever we can, and this new micro-logistics hub operating in Pimlico, in the heart of Westminster, has an important part to play in this by promoting healthy, greener and more efficient deliveries in our city so we can build a fairer environment in Westminster for everyone.”

Susannah Wilks, Director, Cross River Partnership, said:

“CRP is delighted to deliver this 6-month micro logistics hub trial with Westminster City Council, Infinium Logistics and Delivery Mates. This forms part of the Defra-funded Clean Air Logistics for London programme and aims to better air quality across the City of Westminster.”

Kevin Savage, Chief Operating Office at Delivery Mates said:

“We are hugely proud to be working with all the partners on this exciting project.  Opening a Micro Logistics Hub in Pimlico will further strengthen Delivery Mates capability to deliver sustainable logistics to customers, residents and local retailers. We look forward to playing a part in reducing congestion, removing emissions and creating a safer delivery environment for all stakeholders within Westminster.”  

Published: 17 April 2023